Who do I contact for service, during, and after the warranty period?

You can reach our service team 24/7 by calling 800.988.8103. During office hours, you can also reach us at 360.650.1111.

During the Warranty period, you must contact Wood Stone directly for service. We will arrange for service with one of our authorized service agents. After the warranty period, you are free to utilize whichever service agency you prefer.