Wood Stone warrants its equipment to the original purchaser against defects in material or manufacture for a period of one year from the original date of purchase, subject to the following exclusions and limitations. All WARRANTY SERVICE MUST BE PRE-APPROVED BY WOOD STONE.
Please contact the factory first at 1.800.988.8103 or 360.650.1111, seven days a week. Our normal business hours are 8am to 4:30pm PST Monday-Friday. If calling during non-business hours, follow the recorded instructions for emergency service and a Wood Stone technician will get back to you promptly.
For a list of exclusions and specific information relating to your Wood Stone product, please reference your Installation and Operation Manual.