Used Equipment Service Options
It’s true Wood Stone builds great equipment that lasts. In fact, our first oven is still in operation today!
If you have acquired a used oven and would like support, we have a number of support options you can purchase. Give us a call at 800.988.8103 with your Credit Card number, ask for Used Oven Support.
Oven History Report ($100)
This is the “Car Fax” of Wood Stone used ovens. It includes:
- Original Oven Ship Date
- List of Original Accessories and options ordered
- Owner and Service History
Re-Installation Details & Support ($400)
Of course you can “Do-It-Yourself” and comb the resources on our website, but if you’d like a guiding hand in getting pointed in the right direction, this option is a great start.
- Installation Manual for your model oven (including older versions for older controls when appropriate)
- Venting guides for your specific model
- A comprehensive guide to our website, detailing resources for facade tutorials, unloading, moving and other important installation details
- 30 minutes of Technical Support by phone with a Wood Stone technician
- 30 minutes of Chef Talk
Additional Technical or Chef Talk Support ($200 per hour)
Need more assistance? We can help.
- Available in pre-purchased 30 minute ($100) increments
Visit The Wood Stone Test Kitchen ($1500 per day plus expenses)
Want to take your Stone Hearth Oven understanding to the next level? Here’s a way to visit the Wood Stone Test Kitchen and work with one of our Wood Stone Corporate Chefs
On-Site Chef Training ($3000 per day plus expenses)
Want a Wood Stone chef-on-site to train your team?