Answers To Your Questions
"How do these ovens ship?"
View our Freight Weights & Dimensions page to get the important details a freight company will need for shipping a Wood Stone oven by land, air, or sea. Then read Unloading & Moving to learn how to handle the ovens once they arrive.
"That's a big oven. How do I fit it in the door?"
Have concerns about fitting your oven in the door? We have solutions! Check out our Installation Solutions Page.
"My HVAC guy is on the phone," or "my inspector has never worked with a restaurant with one of these ovens before."
It is easier than it looks. You will want to start by getting everyone working on this project on the same page, literally and figuratively. Share the Venting Guidelines page with contractors and inspectors and make sure your installers read the Dos and Don'ts of Oven Venting.
"What are the clearances on your oven, and what's the footprint?"
Please see the Clearances and the aforementioned Facade Tutorials for clearance details. For sizing information, refer to the individual oven specs in our Product Catalog, and for other details, please download and review the appropriate Installation & Operation Manual from the Manuals section.
"The oven's in place, vented, and plumbed. How do I build a decorative facade?"
Our Standard Wall Facade Tutorial is the place to start. The Tutorial will walk you through a "typical" installation. After you've got a feel for the basics check out our Installation Photo Gallery to see variations on the theme.
"It's early in the game, I haven't ordered my oven yet. What pieces can I include with my oven to make this installation easier?"
So here's the sales pitch . . . after selling and supporting nearly 6000 ovens around the world, we've come up with some great accessories that aid the installation process and can save you time and money. We call them Facade Extensions and they can be used with flat walls, corner placements, or stand alone cylinder or "silo" installations.
Please keep in mind we are always at the other end of the phone. Give us a call at 800-988-8103 and a real Wood Stone person will listen to your questions and help you find the answers.